Refund Policy

At RatedIPTV, customer satisfaction is our top priority. We work hard to ensure that every user receives stable, high-quality access to live TV, movies, sports, and entertainment. This Refund Policy outlines the conditions under which refunds may or may not be granted.

1. Eligibility for Refunds

We offer refunds under specific circumstances. You may request a refund if:

✔ You experience ongoing service issues that cannot be resolved by our technical team.
✔ Our service fails to work on your device despite verified troubleshooting.
✔ You submit a refund request within 7 days of your initial purchase.

2. Non-Refundable Situations

Refunds are not eligible in the following cases:

✘ You change your mind after activation.
✘ You provide incorrect device details or fail to follow setup instructions.
✘ Your device, internet speed, or ISP restrictions prevent proper usage.
✘ The subscription period has partially or fully passed.

Once a subscription is delivered and activated, it is considered consumed and therefore non-refundable unless technical failure is proven on our side.

3. Free Trial

We provide Free Trial options when available, allowing users to test stream quality before subscribing. If you choose to skip the trial, the purchase is considered final under normal refund criteria.

4. How to Request a Refund

If you believe you are eligible for a refund, contact us through one of the following:

📧 Email: support@ratediptv.com
📞 WhatsApp / Call: +1 872 299 4890